Support

Need help with EXODUSAI? Use the guidance below so support can help you faster.

Make sure your subscription is active, your license key is copied exactly, and you are signing in with the same customer account used in the portal.

If installation or the updater fails, include your portal email, current EXODUSAI version, Windows version, and a screenshot of the error.

For billing issues, include your portal email and Stripe receipt information. Do not send card numbers or private payment details.

Contact EXODUSAI support through your official support channel and include your portal email, license key, and a clear screenshot of the issue.